Products · Workspace

Fixed workflows, documented decisions, figures you can trace

You define once who approves what and what happens next. Workspace guides your team through these steps and keeps prices and decisions on the case. In the reports you see which orders lie behind a figure.

View from our demo environment with sample data.

Workspace · Graphical workflow with approval

What this gives you

Approvals with clear responsibility

An approval is a step of its own in the workflow. The people responsible receive a notification, and the case moves on.

A workflow everyone knows

In the designer, your team sees how a workflow is meant to run. Only the steps that are currently allowed are offered.

Evidence on the case

Every step is recorded, and prices and taxes stay stored on the case.

Figures you can trace

Key figures lead straight to the related cases. So you see which orders lie behind a figure.

How a workflow runs in Workspace

Step 01

Together we define which steps a case goes through and who approves which step.

Step 02

In the graphical designer, you see the workflow as a diagram of states and transitions.

Step 03

Your team works on the case. Only the steps that are currently allowed are offered, and the people responsible receive a notification.

Step 04

Every step is recorded. In the reports you see where cases stand and where they are stuck.

Define and control workflows

Graphical designer

You maintain states, transitions and actions as a diagram. So your team sees how a workflow is meant to run.

Approval as a step

An approval is a transition of its own in the workflow. Roles and conditions govern who may trigger it.

Protected standard workflows

The logic of supplied workflows stays protected. You adapt the layout of the diagram to your working view; if you need different logic, you deliberately create it as a workflow of your own.

Versions

Every workflow has versions, and a locked version cannot be rebuilt afterwards.

Actions after the step

A transition can trigger a notification or call a webhook approved for this purpose. The call only starts once the new status has been saved.

Errors stay visible

If an action fails, Workspace retries it according to your rule. Persistent errors end up in a list of their own; once the cause is fixed, you repeat the step specifically.

Notifications and templates

Notifications appear on the dashboard and by email. You adapt the texts as a template for each language, and every employee chooses what they are informed about and how often.

Evidence that stays with the case

Workspace stores prices and tax rates with every quote, every order and every invoice so they cannot be changed. When a quote becomes an order, the agreed values continue to apply. Nothing is silently recalculated, and the price that applied in June is still on the document later on.

Obligations from contracts, customer requirements or internal rules have an area of their own. There you link a requirement to the contract it comes from and set up controls with a review interval and responsibility. You attach its evidence to every review, such as a file or an inspection report. Reports show overdue reviews, expiring contracts and missing evidence.

Because status changes go through the workflow and not through a freely editable field, it remains visible who decided what and when.

Reports down to the individual case

The situation at a glance

The cockpit brings together signals from sales, trade, warehouse and purchasing, each as a traffic light: unremarkable, follow up or decide.

From signal to case

For every alert, you see the values that triggered it. A link takes you to the area in which your team clarifies the cause.

Sales

Reports on pipeline, forecast and targets, deal quality and team performance, plus sales opportunities that have not moved for some time.

Revenue and margin

Revenue, cost of goods, contribution margin and margin per period, compared with the previous period or the previous year if you wish.

Fulfilment

Payments, shipping, returns and document delivery as regular reports.

Missing sources stay visible

If, for example, your accounting is not connected for liquidity figures, Workspace shows this. A missing figure is not estimated.

AI with the model and budget of your choice

The AI in Workspace makes suggestions: product texts, a classification of incoming messages or pointers on a lead. Your team checks the result and decides what to adopt.

For each task you define which model works on it, including a model on your own server. An external provider only receives texts containing personal data if you explicitly set this up, and then with masked details.

You also set a budget for your models. Once it is used up, Workspace stops using that model. If there is no other permitted route, no suggestion is produced.

Access and security

Roles and permissions

Every employee sees and changes only what belongs to their task. Administrators see which permissions actually apply.

Second factor

You secure sign-in with a second factor, for the whole company or for individual accounts.

Visibility by contract

Reviews and evidence attached to a contract are visible only to those who may also see the contract.

Traceable AI

For every AI task, it is recorded which model processed it or why none ran. The content of the request is not logged.

Protect evidence from deletion

You can lock the evidence of a workflow. As long as the lock applies, Workspace does not delete it.

Works together with

Sales and customers

Pipeline, forecast and targets flow from day-to-day sales work straight into the reports.

See sales and customers

Orders and documents

Quote, order and invoice carry the stored prices and tax rates that you can prove later.

See orders and documents

Purchasing and warehouse

Availability and procurement appear as a signal in the cockpit, with the route to the affected cases.

See purchasing and warehouse

Collaboration and knowledge

Anyone mentioned in a task, a comment or the wiki receives a notification that stays open until it is dealt with.

See collaboration and knowledge

Frequently asked questions

Do I need programming skills for a workflow?

No. You maintain workflows in the graphical designer. We handle the initial set-up with you, because it determines who decides what.

Which actions can a workflow carry out?

It chooses from a vetted selection of actions and calls the addresses you have approved via webhook. This keeps every step traceable. If your workflow needs another action, we develop it for you.

What are the reports intended for?

For day-to-day work: they show where something is stuck and lead your team to the cases behind it. If figures from other systems are to be added, we connect them for you.

Does Workspace show my liquidity?

Only if accounting, bank data and open items are connected. Otherwise the key figure appears as an open data source and not as an estimate.

How does Workspace help me with my obligations?

Workspace organises obligations, controls and evidence, reminds you of deadlines and records who reviewed what. On this basis, the people responsible in your company assess whether an obligation has been met.

Who decides when the AI helps?

Your team. The AI makes suggestions; your employees check and decide.

What does Workspace cost?

We quote the price in an offer, because it depends on the scope, such as the areas used and the storage. We will publish fixed prices as soon as they are set.

Fixed workflows, clear approvals

Tell us about a workflow that should get fixed steps and clear approvals. In a demo, we show you how it runs in Workspace with fixed steps and a traceable history.