Retailers with private customers
Your customers buy as a guest or with a customer account, pay with PayPal or by prepayment and find their orders again in their account.
Products
Your online shop for business and private customers
With Shopcloud, you put your range online and sell to private customers and business customers alike. You process every order further in the same system, without an interface to a second program.
Who Shopcloud is for
Wholesalers and manufacturers
Your business customers order at their own prices, on account and with several employees through one company account.
Both in one shop
Private customers see gross prices, signed-in business customers their net prices. You maintain one range for this, not two shops.
Shop and order processing in one system
A business customer orders from your shop overnight. In the morning, your team finds the order in order processing, with this customer’s prices.
Ordered in the shop
Veldora Handel GmbH orders ten milling cutters, one milling cutter in a different diameter and a clamp.
Paid on account
At checkout, the customer chooses invoice as the payment method.
At the agreed price in order processing
The tiered price from the customer’s price list applies to the ten milling cutters. Nobody has to retype or recalculate anything.
Shop and order processing use the same data: products, prices and orders are kept in one place. The views come from our demo environment.
What your shop can do
Range and variants
You maintain products with variants, attributes and order quantities and approve them for publication.
Prices and tiers
You set prices per price list, with tiers from a certain quantity, a strike-through price and a recommended retail price.
Unit price
If the content of a variant is stored, the shop also shows the price per litre or kilogram.
Basket and checkout
Your customers buy as a guest or with an account, with separate billing and delivery addresses and with a voucher.
Search and filters
Customers filter by category, attribute and brand. You maintain search synonyms yourself.
Content pages
You design the home page, promotional pages and legal texts in the same system.
Newsletter
Sign-ups are confirmed by email, and you send campaigns from the system.
Customer account
Your customers see their orders and reorder in one click.
Selling to business customers
Several employees of a customer order through one company account, as viewer, buyer or administrator.
Every business customer sees the prices of their price list, net if required.
From the agreed quantity, the lower price applies, in the basket as well as in the order.
Approved business customers pay on account, with their agreed payment terms.
If an order cannot be placed directly, the customer requests a quote from the basket.
You decide which addresses a company may have goods delivered to.
Frequently ordered items are ready for the next purchase.
Payment and shipping
Customers pay with PayPal, on account or by prepayment. We connect further payment methods as an extension.
The shop calculates shipping costs according to your rules: by delivery zone, for parcels, pallets or freight, for your own delivery or collection.
Gross or net prices? That depends on the customer account.
Processing orders
The order comes in and is in order processing with its line items, prices and addresses.
Your customer receives a confirmation by email.
You create the invoice and delivery note from the order.
You record returns against the original order.
Getting found
The shop delivers product pages to search engines fully structured, with readable addresses and structured product data. A sitemap of your products is published as well, and you connect Google Search Console. Your visitor statistics work without cookies.
Your data and the switch
In a demo, we show you the shop and order processing with sample data.
We import your products, prices and customers from a file and set up the design and settings. We check the import from your current shop beforehand.
You review the shop with us and go live. We redirect your previous addresses to the new ones.
Operations, data protection and contact
Dedicated environment
Your shop runs in its own environment, not in a shared area.
Data in Europe
Your data is stored in data centres in Europe. For your shop’s customer data, we conclude a data processing agreement with you.
Legal texts
You add the imprint, terms and conditions and privacy policy yourself or through a service of your choice.
Secure sign-in
Your team signs in with a second factor.
One point of contact
We developed Shopcloud ourselves and respond within one working day.
Who sets up your shop
We set it up
Together we discuss which data we transfer and which content and design we adapt. The offer states which work we take on and what we need from you for it.
Request setupYour agency sets it up
Your agency can take care of design, content, range and settings. The contract for Shopcloud remains between you and us, and we remain responsible for the software.
Discuss setup with your agencyIf your shop needs to do more
An additional ordering channel, another payment method, an integration with your merchandise management system: we develop this as a separate project. Because we are the manufacturer, the extension can be built into the product itself. We agree in advance who will maintain it later. If you later add quotes, purchasing or warehouse, you do not change systems.
Frequently asked questions
Do I also need a merchandise management system?
You process orders, invoices, delivery notes and returns in Shopcloud. For purchasing and warehouse, you can add areas of Workspace. We connect an existing merchandise management system after a review.
Which payment methods are available?
PayPal, invoice and prepayment. We connect further payment methods as an extension.
Can I sell to businesses and private customers in one shop?
Yes. Private customers buy as a guest or with an account, business customers through their company account at their prices.
How do my products get into the shop?
From a file whose columns you map to the product fields. During setup, we do this for you.
What happens to the addresses of my previous shop?
We redirect them to the new pages so that customers and search engines can find your products again.
Where is my data stored?
In data centres in Europe, in a dedicated environment for your shop.
Who takes care of the legal texts?
You add the imprint, terms and conditions and privacy policy yourself or through a service of your choice. We do not provide legal advice.
Can my agency work on it too?
Yes. Your agency can set up and design the shop. We answer questions about the software directly.
What does Shopcloud cost?
We give you the price in an offer, because it depends on the scope, such as storage and setup. Extensions are listed separately. We will publish fixed prices as soon as they are set.
How do you get your online shop?
First, we show you the shop and order processing in a demo with sample data. Then we clarify which data, content and design your shop needs, and you receive an offer.