Parcel label on the shipment
With weight and packaging, you create the label for DHL or DPD in Workspace. Delivery note and tracking data are attached to the shipment.
Features · Order processing
Parcels out, customers informed, returns under control
Whether a customer asks where their shipment is or goods come back, in Workspace everything is on the order. Your team packs, creates the parcel label for DHL or DPD and completes the shipment. Your customer receives their shipping notification by email with a PDF. If something comes back, your team checks the return and puts it back into stock.
What your shipping gains
Information at a glance
Tracking data, delivery note and shipping notification are together on the shipment. If a customer asks, your team has everything to hand.
Commitments visible to everyone
You record the requested, planned and confirmed date for each order or line item. Order confirmation, delivery note and notification show the relevant date.
Returns back in stock
The return is recorded on the original order. You put checked, saleable goods back into a storage location of your choice.
From packed parcel to return
The shipment is created from the order. Your team picks with the scanner and confirms every line item at the packing station.
With weight and packaging, you create the parcel label for DHL or DPD. Delivery note and tracking data are attached to the shipment.
When the shipment is completed, Workspace books the goods out, and your customer receives the shipping notification by email with a PDF.
If goods come back, your team records the return on the order, checks it and puts saleable goods back into stock.
What Workspace handles for your shipping
Parcel labels for DHL and DPD
Create and track labels, and cleanly block or correct them if something goes wrong, directly on the shipment.
Collection and freight forwarding
If the customer collects or a freight forwarder delivers, you complete the shipment in the appropriate mode and document the route.
Delivery note with its own number
The delivery note receives a sequential number and stays on the shipment with all its versions.
Shipping notification by email
After goods issue, the notification goes with a PDF to the address from the order. If anything changes, you send a correction, and earlier versions are kept.
Shipping costs according to your rules
You maintain parcel prices, pallet prices, minimum prices, freight forwarding, courier or your own vehicles as rules. Your online shop uses them to calculate shipping costs automatically, and special cases become an enquiry.
Returns on the order
The return is recorded on the original order, with quantity, reason and, if required, serial number or batch. For sets, you record which part came back.
Works together with
Order handling
How the order comes in, is confirmed and shows the next step.
View order handlingWarehouse & stock movements
Reserve, pick and pack with the scanner.
View warehouseDocuments
Delivery note, shipping notification and order confirmation from your order data.
View documentsOrders and documents in Workspace
From order to invoice in one place.
View areaFrequently asked questions
Which parcel services can I create labels with?
With DHL and DPD, directly from the shipment. For collection and freight forwarding, you complete the shipment without a label.
Does my customer receive a shipping notification?
Yes. After goods issue, they receive the shipping notification by email with a PDF. You decide whether it goes out automatically or at the push of a button.
Can I ship from several warehouses?
Yes. Each shipment belongs to one warehouse. If the goods are in two locations, two shipments are created.
What happens to returned goods?
Your team records the return on the order, checks it and puts saleable goods back into stock. Serial numbers and batches remain traceable throughout.
What does Workspace cost?
We give you the price in an offer, because it depends on the scope, such as the areas used and storage.
How many parcels leave your warehouse each day?
Show us how your shipping works today, from packing table to return. In a demo with sample data, you see how label, delivery note and notification are created from an order.