Questions & answers

Workspace: Service and field service

Can job data be passed on to ERP, billing or the warehouse?

Answer

Yes. After a business check, times, materials, status and reports can be passed to existing systems. Before that, it must be clarified which result counts as binding. Material consumption recorded locally may, for example, only trigger a stock movement or billing after synchronisation and a plausibility check.

The integration needs stable order and item identifiers, clear units and controlled retries. Missing items or orders that are no longer valid are treated as exceptions to clarify, not silently discarded. The ERP can continue to manage invoicing and stock, while Workspace is responsible for the job and its records. This keeps commercial and operational tasks connected without maintaining the same logic twice.

As of 3 September 2026

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