Questions & answers

Online shop

Should the ERP manage products, prices and stock in the shop?

Answer

The ERP is often the leading system for commercial master data, prices or stock, but not automatically for all product content. Marketing copy, images, technical attributes and channel-specific information can be managed in a PIM, Workspace or a commerce application. What matters is assigning fields and processes, not the blanket statement “everything comes from the ERP”.

For stock, too, the meaning has to be clarified. Physical stock is not the same as the quantity available for sale. Reservations, blocked stock, open orders and safety stock can change availability. The shop may only use the value that the leading system releases as saleable. schukai therefore documents the source, right to change, update interval and conflict handling for each relevant type of data.

As of 3 September 2026

Further reading

Related topic: Online shop

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