Questions & answers

Workspace overview

Is Workspace a complete replacement for ERP, CRM or document management?

Answer

Not automatically. Workspace can cover functions from these categories, but it should be classified by its actual responsibility. An existing ERP may handle accounting, documents or stock. A specialised CRM may remain the right choice for complex sales automation. An audit-proof archive or specialised document management system has requirements that should not be replaced in passing.

Workspace is particularly well suited when employees need information from several sources for a specific process and responsibility, status and next step are missing. It can connect systems, maintain selected data and own its own processes. A complete replacement is possible if scope, migration, compliance, acceptance and operation are explicitly planned as such a project. Whether Workspace complements or replaces a system therefore depends on the planned scope.

As of 3 September 2026

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