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Prices & Editions

- You can test shopcloud 14 days free of charge and without obligation and then decide which model is best for you. -

You can choose between a monthly and an annual contract period. The contract will renew automatically.

50 €

Starter

Everything you need to get started with e-commerce
Function overview
No transaction costs
No logical restriction of products or user accounts
Customizability of the store and checkout
10 GB storage space for photos and data
50 GB data transfer
Data security
250 €

Business

Optimal for businesses that want to grow online
Function overview
No transaction costs
No logical restriction of products or user accounts
Customizability of the store and checkout
100 GB storage space for photos and data
100 GB data transfer
Data security
B2C & B2B
Internationalization
Omnichannel
1890 €

Enterprise

Everything for the successful e-commerce enterprise
Function overview
No transaction costs
No logical restriction of products or user accounts
Customizability of the store and checkout
500 GB storage space for photos and data
500 GB data transfer
Data security
B2C & B2B
Internationalization
Omnichannel
99.99% uptime

Questions and answers about our cloud offering

Our FAQ contains frequently asked questions about our licensing. Of course, we are also available to answer your questions personally.

On our test page you can create a test system and try shopcloud for 14 days for free.

Monthly: For monthly billing. you can choose between direct debit, Paypal, credit card or bank transfer.

Annual: Billing can be either. by direct debit, Paypal, credit card or bank transfer.

The data center we use is equipped according to the most modern security standards and has all the necessary certifications. certifications.

The data of the online store belongs to you. Therefore, access to your Data only by you. In the case of support or error, access can also be made by one of our administrators. These accesses are documented.

If desired, we will conclude an order data processing contract with you.

The contract period is at least one month. There is a possibility One-year, two-year or three-year contracts. For Year contracts we grant a discount.
2500 €

Server

The ideal solution for your own e-commerce presence.
For online stores of all sizes, with hosting on your own server.
Function overview
No logical restriction of products or user accounts
Complete control over all aspects of the appearance

Questions and answers about our standard license

Our FAQ contains frequently asked questions about our licensing. Of course, we are also available to answer your questions personally.

We do not provide a test system for the server version. However, you can on our test shop page create a test system and test shopcloud 14 days for free. After signing the contract you will get Access to the installation files.

We have a simple and fair licensing procedure. One license entitles you to use the shopcloud server version for an unlimited period of time. For your own online shop you will receive all new versions free of charge within the first 12 months. To continue receiving updates after that, an optional maintenance contract is possible.

The first twelve months after purchasing the license are for your own online shop received free of charge in the license. Subsequently, a maintenance contract, which entitles to the subscription the current versions, can be concluded. The amount of the costs for the maintenance contract corresponds to the of the initial license.

If you are running the online store for a customer rather than for your own company, it is a valid maintenance contract is mandatory.
contained
Included in your maintenance contract
Hourly rate 120 €
Response time: 24 h
Monday - Friday
09:00 - 16:00
CEST
Not on public
Holidays
+ 250 €
For that extra bit of security
Hourly rate 120 €
Response time: 8 h
Monday - Friday
09:00 - 18:00
CEST
Not on public
Holidays
+ 1890 €
E-commerce is the focus of your business
Hourly rate 120 €
Response time: 4 h
Service Level Agreement
Monday - Sunday
08:00 - 22:00
CEST
365 days a year
incl. holiday

Questions and answers about our support

Our FAQ contains frequently asked questions about our support services. Of course, we are also available to answer your questions in person.

Each support contract specifies the availability the availability of support by a support representative in the defined periods with the defined response time. Response time included. In addition, the elimination of of software errors is included. Further services will be billed at our hourly rates.

A Service Level Agreement (abbreviation: SLA) is an agreement (agreement) between you and us, which specifies essential requirements for the for the implementation of the support.
Terms and conditions
  1. If the used storage space exceeds the maximum limit, then per 50 GB or part thereof, a charge of 30 € accrues.
  2. The provision of the platform is not tied to the Turnover of your online store tied. For connected service providers and services may Fees accrue.
  3. Templates, CSS and Javascript files can within the technical possibilities be adapted to your requirements.
  4. If more data is transferred than included in the package, so fall for each intercepted 50 GB block additional Data transfers € 10.
  5. The price includes the right to use the software for the booked period, the software maintenance and hosting included. All prices are plus the applicable VAT.
  6. Support is only available with valid license and maintenance contract. All prices are plus the valid sales tax.
  7. The statutory holidays in Bavaria apply.
  8. The number of products, photos and users is limited only by the maximum available storage space limited.
  9. There are functions available for end customers and business customers. Separate stores for both customer groups can also be implemented.
  10. The database and product data are regularly backed up in the event of a Failure secured.
  11. The billing of the time spent takes place in 15-minute intervals (0.25 hours) For each started 15 minutes, a quarter of the hourly rate is charged.
  12. In the event of misuse, modification, adaptation, attack or further development or in case of operation of non-specified server environments, or when used for purposes other than those described, or if problems occur due to negligence, misuse or abuse, no claims can be or misuse, no claim for support will be made.
  13. Upon expiration of the minimum term, the term will be automatically. In the case of an annual contract by another 12 months, In the case of a monthly contract by another month. The existing contract can be terminated up to one day before the expiry of the be terminated.
  14. shopcloud can be tested 14 days free of charge and without obligation. No credit card is required. After 14 days, the test ends automatically and the test store is deleted - unless a contract is concluded. The functional scope provided corresponds to the scope of the test system. External services like credit card connection (Saferpay, Expercash), rating (Schufa, Creditreform), shipping (DHL, DPD, UPS, GLS), or any other Customization require separate contracts, extended licenses and extra fees. For these services, a separate offer will be made.

To leave no questions unanswered

We are here for you and offer you the perfect service. Benefit from our experience, innovative solutions and support that is geared solely to your needs oriented.

Our contact details & chat

We look forward to hearing from you.